PEARLS & CARATS is a premium jewellery brand specializing exclusively in Certified Natural Diamond Jewellery. We offer beautifully crafted jewellery, personalized customer service, bespoke designs, and Home Consultation services (where available).

We deal only in Certified Natural Diamonds. We do not sell lab-grown diamonds.

Yes. Eligible natural diamonds are accompanied by an independent authenticity certificate from internationally recognised gemological laboratories such as IGI or GIA, along with BIS HUID Hallmarked Gold as applicable under Indian regulations.

Yes. All eligible gold jewellery is crafted using BIS HUID Hallmarked Gold, in accordance with applicable Indian regulations.

Our jewellery is handcrafted by skilled artisans and undergoes strict quality inspection in SURAT, GUJARAT before it is delivered to our customers.

You can place an order directly through our website by selecting your preferred jewellery, completing the checkout process, and making payment using one of our secure payment options or you can book our Free Home Consultation (where available)

Yes. We offer bespoke jewellery services for engagement rings, wedding jewellery, anniversary gifts, and other custom designs. Our experts will guide you through the design, approval, manufacturing, certification, and delivery process.

Free shipping may be available on eligible orders. Any applicable shipping charges will be displayed during checkout.

Yes. Eligible shipments are securely packed and remain insured until they are delivered to the recipient at the shipping address.

Eligible products may be returned within the period specified in our Return, Exchange & Refund Policy, subject to applicable terms and conditions.

Yes. Eligible products may be exchanged in accordance with our Return, Exchange & Refund Policy.

Approved refunds will be processed to the original payment method used for the purchase, subject to applicable processing timelines.

To help maintain its beauty:

• Store jewellery separately in a soft pouch or jewellery box.
• Avoid exposure to perfumes, cosmetics, chlorine, and harsh chemicals.
• Remove jewellery before swimming, exercising, or performing household work.
• Clean gently with a soft lint-free cloth.
• Periodically have your jewellery professionally inspected and cleaned.

Yes. We offer professional jewellery inspection and cleaning services. Please contact Customer Support to learn about availability and applicable terms.